Shipping policy

Shipping Policy

Last Updated: June 2026

Welcome to Raheeb Perfumes Store (raheebperfumes.com). We are committed to delivering your orders safely and promptly.

Order Processing Time

  • Orders are processed within 24–48 hours of successful payment (for prepaid orders) or order confirmation (for Cash on Delivery orders).

  • Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or Email.

  • Orders are processed and shipped 6 days a week, excluding Sundays and public holidays.

Delivery Timeline

Estimated delivery timelines are as follows:

  • Metro Cities: 3–5 working days

  • Other Cities & Towns: 5–7 working days

  • Remote Areas & Special Zones: 6–10 working days

Please note that delivery timelines may vary during festive seasons, natural calamities, or due to unforeseen courier delays.

Payment Options

We offer the following payment methods:

  • Cash on Delivery (COD) – Additional ₹50 COD fee applicable.

  • Prepaid Payments – UPI, Credit/Debit Cards, Net Banking, and Wallets via secure payment gateways.

Customers may receive promotional offers or discounts on prepaid orders from time to time.

Non-Serviceable & High-RTO Pin Codes

Certain pin codes may not be serviceable due to operational limitations or high Return-to-Origin (RTO) rates.

If your location is not serviceable, you will be notified during checkout.

Shipping Charges

  • Free Shipping on prepaid orders.

  • ₹50 COD fee applicable on all Cash on Delivery orders.

Shipping charges, if any, will be displayed during checkout before payment.

Order Tracking

After dispatch, customers will receive a tracking link to monitor their shipment in real-time.

If you experience delays beyond the estimated delivery timeline, please contact our customer support team.

Return to Origin (RTO) – Prepaid Orders

If a prepaid order is returned to us due to reasons including but not limited to:

  • Customer unavailable at the time of delivery

  • Incorrect or incomplete address

  • Incorrect pin code

  • Refusal to accept delivery

the order will be considered a Return to Origin (RTO).

In such cases, the forward and return shipping charges will be deducted from the original order amount, and the remaining balance, if applicable, will be refunded to the original payment method.

Customers are requested to ensure that the shipping address and contact details provided are accurate and that someone is available to receive the package.