Refund policy

Return & Refund Policy

Last Updated: June 2026

At Raheeb Perfumes, customer satisfaction is important to us.

Returns Are Accepted Only If:

  • The product delivered is damaged, defective, or incorrect.

  • The issue is reported within 24 hours of delivery.

  • A clear and uninterrupted unboxing video is provided, starting from opening the sealed package without any cuts or edits.

Returns or Exchanges Will Not Be Accepted If:

  • The product was delivered in perfect condition.

  • The customer changes their mind after delivery.

  • The product packaging is missing, damaged, or tampered with.

  • An unboxing video is not provided or is incomplete/unclear.

Reporting an Issue

To report an issue, please contact us within 24 hours of delivery.

Email: raheebperfumes1603@gmail.com

Please share:

  • Order Number

  • Clear photographs of the product

  • Complete unboxing video showing the issue

Our support team will verify the request and respond within 48 business hours.

Refund or Replacement Process

If the claim is approved, we may offer:

  • A replacement of the same product, or

  • A store coupon of equivalent value.

Refunds will only be processed if a replacement is not possible.

Approved refunds will be credited to the original payment method within 7–10 business days.

Non-Refundable Charges

  • Shipping charges are non-refundable.

  • Payment gateway processing charges, if applicable, may be deducted from the refund amount.

Order Cancellation

Orders can be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

Contact Us

For any return or refund-related queries:

Email: raheebperfumes1603@gmail.com

Phone: +91 7021492341